Reference

How bbk66 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, use your bKash, Nagad or Rocket wallet, or contact our support team — and exactly how we protect it.

Account data kept securebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYou can request your data anytimeBangladesh-eligible regions only
bbk66 How bbk66 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold, request a correction, or ask us to delete non-essential records, our support team handles these requests directly. You can reach us through live chat inside your account, by email, or through the in-app help section on mobile. Response times vary; we aim to acknowledge privacy-related requests within a few business days and resolve them as quickly as applicable rules allow.

Team online

Live Chat

Open the chat icon inside your account on any device. Raise your privacy request there and a support agent will log it and follow up directly.

Email Support

Send your privacy or data request to our support email address listed in the account help section. Include your registered phone number for faster verification.

In-App Help

On mobile, tap the Help menu in account settings. The privacy request form lets you specify what data you want to access, correct or remove.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply encryption across account login, payment processing and session data. Your bKash, Nagad and Rocket wallet details are never exposed in plaintext inside our system. Here is how each key area of data handling works in practice.

Account Security

Login sessions use OTP verification tied to your registered mobile number. We do not share your account credentials or session tokens with any third party outside of payment verification.

Cookie Handling

Cookies on bbk66 manage your session state and remember your lobby preferences across visits. You can review and adjust cookie permissions through your browser settings at any time.

Data Retention

Active account data is retained while your account is open. After closure, we keep only what applicable financial record requirements oblige us to hold, and no longer than that period.

Requesting Changes

To correct, access or erase your personal data, contact us via live chat or the in-app help form. We verify your identity before actioning any change, to protect your account.

Common Questions About Your Data on bbk66

These are the questions we hear most often about how your information is collected, stored and used. If something here does not cover your situation, reach us through live chat or the in-app help form.

We collect your name, mobile number, and the wallet identifiers linked to your bKash, Nagad or Rocket account. We also log device type and session activity to keep your account secure.

No. We never store your wallet PIN or mobile banking password. Only the transaction reference number from a completed bKash, Nagad or Rocket transfer is recorded in our system.

Yes. Contact us via live chat or the in-app help form to request a summary of your personal data. We verify your identity first, then share what we hold within a reasonable timeframe.

We retain data required by applicable financial record obligations for the period those rules specify. Non-essential data can be removed on request; what can be deleted depends on your local law and eligible region.

We do not sell your data. Payment data is shared only with the relevant payment rail — bKash, Nagad or Rocket — solely to process and verify your transaction. No marketing third parties receive your details.

Go to account settings on the app or browser, or contact support via live chat. We verify your identity before making any changes to protect your account from unauthorised edits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.